TruComm Respects Your Privacy
Personally Identifiable Information
TruComm does not share, disclose or sell any personally-identifiable information (such as your name, address, telephone number or e-mail address) with other unaffiliated companies or organizations for non-TruComm marketing purposes. In the future, should TruComm decide to share such data with third parties for marketing, it will provide notification and the opportunity for its users to indicate whether they would prefer that the Company not provide such information about them to third parties. Because this information is a critical part of our business, it would be treated like our other assets in the context of a merger, sale or other corporate reorganization or legal proceeding. TruComm also does not market to, or knowingly collect personal information from, children under the age of 18 on Company sites.
How We Use Information
TruComm uses the personally-identifiable information we collect online principally to provide you with the service(s) you have ordered and to let you know about other offerings which may be of interest to you. Postal and e-mail address information, for example, enables communication about services offered and ordered, as well as the proper provisioning and billing of those services.
Like many large businesses, TruComm uses vendors to carry out certain functions in marketing and delivering services to you and so shares online data with those vendors to the extent necessary for them to perform their work. Of course, such partners and vendors must use that personally-identifiable information only for the purpose(s) for which it was shared and protect it from any further use. TruComm also shares such information with other industry and credit-related organizations to improve operations and to protect against fraud, security and credit risks.
We also provide personally-identifiable online information in response to subpoenas and other legal demands, and where we believe that disclosing this information is necessary to identify, contact or bring legal action against individuals who may be endangering public safety or interfering with TruComm property or services, or with our customers' or others' use of them.
How We Collect Information
TruComm collects information online by asking you for it, for example, when you order a service, apply for a job, or respond to a promotion. A customer's name, address (postal and e-mail) and telephone number are the most important pieces of information, but we might request other information, based on the service(s) being ordered or promoted.
We use encryption, firewalls and other technology and security procedures to help protect the accuracy and security of your personal information and prevent unauthorized access or improper use. For example, you will note that while using some features of the TruComm web sites and online services, you will need to submit a password or some other type of authenticating information.
Your Access to Information
You may review or update the available personally identifiable information that we received from you online by accessing your account online, by contacting Customer Care through the toll free number or e-mail, or through the Company contact information below. Please note that in order to better protect you and safeguard your information, we take steps to verify your identity before granting access or making corrections to your information.
TruComm may use e-mail addresses you provide us online on TruComm sites to send you e-mails related to TruComm products and services or if you have affirmatively indicated a desire to receive additional information. If at any time, you would prefer not to receive further e-mail communications at your e-mail address, please contact Customer Care through the toll free number or e-mail firstname.lastname@example.org. You may also send mail to TruComm Customer Care, 1608 Barclay Blvd., Buffalo Grove, Illinois 60089-4523.
For questions regarding this policy, contact:
PO BOX 8068, Rolling Meadows, IL 60008-8068
Phone: 1-877-TRU-2455 (1-877-878-2455) Fax: 1-847-483-5623